Betsson Group is now hiring for a Facilities & Office Specialist to join the team.

About the Role

The primary mission of this role is to elevate and reinforce Betsson Group’s distinguished reputation for creating an exceptional workplace environment. As the Facilities & Office Specialist, you will play a key role in ensuring that our facilities not only meet but exceed industry standards. Your expertise will be essential in managing and coordinating both soft and hard services across Betsson offices—covering areas such as cleaning, catering, maintenance, and technical infrastructure. You will also be the go-to person for responding promptly to emergencies or urgent issues, ensuring the workplace remains safe, compliant, and operational at all times. Your unwavering commitment to excellence will be critical in shaping and implementing cost-effective facilities strategies, driving efficiency while maintaining the highest standards of service and quality.

What You’ll Be Doing

Supervise daily operations and maintenance services to ensure smooth and efficient facility functionality.
Source, coordinate, and oversee contractors and suppliers to plan and execute maintenance and repair tasks.
Handle facility requests and related tasks efficiently through the online Service Desk system.
Take a lead role in managing building emergencies, ensuring swift resolution while prioritizing the safety of all occupants.
Maintain and update facilities handbooks to ensure compliance with safety and maintenance protocols.
Ensure adherence to government regulations concerning Security, Fire Protection, and local building codes.
Manage all site assets in line with Operations & Maintenance (O&M) manuals and warranty periods.
Support the implementation and enforcement of Health & Safety procedures as required.
Provide exceptional and personalized assistance to visitors and employees by proactively anticipating and meeting their needs.
Deliver cost-effective, customer-focused solutions that align with budget and scheduling constraints.
Represent the organization’s values and standards through professional appearance and conduct.

Required Education

Bachelor’s degree in Facilities Management, Property Management, Hospitality, Business Administration, or a related field.
Recognized Health & Safety qualification (e.g., NEBOSH, IOSH, or equivalent) is essential.

Required Work Experience

Proven management experience in facilities management for flagship properties, demonstrating strong leadership in service delivery, team coordination, and contractor supervision.
Possesses solid working knowledge of HVAC systems and electrical installations, enabling effective oversight of maintenance activities, compliance, and technical service delivery.

Other Requirements

Intermediate computer skills required, with proficiency in Microsoft Office applications (Word, Excel, PowerPoint) and Adobe software.
Excellent written and verbal communication skills in English are essential.

About Betsson Group

Much like a rollercoaster, life at Betsson Group is fast-paced, full of twists and turns, and always exciting. With more than 2,800 colleagues representing over 75 nationalities across a global network of offices - including 1,500 at our operational headquarters in Malta - every day brings new challenges and opportunities to grow. It may not be for the faint-hearted, but if you thrive on innovation, enjoy pushing boundaries and want to be part of a diverse, international team, then you’ll fit right in at Betsson.

Challenge Accepted?

Apply now and help us build the future of Betsson Group in Malta! By submitting your application, you understand that your personal data will be processed as set out in our Privacy Policy.

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Facilities & Office Specialist